1. Introduction and Acceptance of Terms
These Terms of Service (“Terms”) govern the access to and use of the website learn.finopsweekly.com, including all content, features, and services offered thereon (collectively, the “Platform”), operated by Cloud Cost Control SL, from here onwards (“Company”, “The Company”, “Owner”).
By accessing, browsing, or using the Platform, whether as a guest or a registered user, you (“User,” “you”) acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and any other policies referenced herein. If you do not agree to these Terms, you must not access or use the Platform.
Key terms used throughout this document are defined as follows:
“Student” refers to a User who registers for an account to enroll in and access educational courses.
“Instructor” refers to a User who has entered into an Instructor Agreement with the Platform to provide educational content.
“Content” refers to all text, videos, documents, quizzes, and other materials available on the Platform.
2. Information about the Service Provider (LSSI-CE Compliance)
In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identification data of the service provider are as follows:
Company Name: Cloud Cost Control SL
Registered Address: Passeig d’Angel Guimera 67, 08230
Matadepera, SpainNIF (Tax ID): B19340702
Contact Email: [email protected]
3. User Accounts & Responsibilities
3.1. Account Creation: To access certain features of the Platform, such as enrolling in courses or becoming an Instructor, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. The Platform is not intended for individuals under the age of 14, the age of digital consent in Spain.
3.2. Account Security: You are responsible for safeguarding your password and for any activities or actions under your account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3.3. User Roles: The Platform accommodates different user roles, primarily “Students” and “Instructors.” Access to certain features and the contractual relationship with the Platform will differ based on your role. Specific additional terms, such as the Terms of Sale for Students and the Instructor Agreement for Instructors, will apply and must be accepted accordingly.
4. Acceptable Use Policy / Code of Conduct
All Users must comply with this Acceptable Use Policy. You agree not to misuse the Platform or assist anyone else in doing so. You agree not to engage in any of the following prohibited activities:
Illegal Content and Activity: Do not use the Platform to create, upload, share, or promote any content or activity that is illegal under Spanish or EU law. This includes, but is not limited to, content that infringes on intellectual property rights, constitutes hate speech, or promotes terrorism.
Harassment and Harmful Conduct: Do not engage in harassment, bullying, personal attacks, trolling, or any behavior intended to intimidate or harm another User. This community is a professional space, and all interactions must be respectful and inclusive.
Misuse of Platform Features: Do not send unsolicited promotional messages (spam), including via direct messages to other users. Use designated channels for any promotional content as specified in community guidelines. Do not scrape, export, or otherwise collect data about other community members.22
Infringement of Intellectual Property: Do not upload or share any content that you do not have the right to use. Respect the copyright and trademark rights of others, including Instructors and the Platform itself.
Platform Security: Do not probe, scan, or test the vulnerability of the Platform or any related system or network. Do not introduce viruses, malware, or any other malicious code. Do not attempt to gain unauthorized access to the Platform, user accounts, or non-public areas of the service.
Deceptive Practices: Do not impersonate another person or entity. Do not send altered, deceptive, or false source-identifying information (“spoofing” or “phishing”). Do not use misleading interfaces or “dark patterns” to manipulate or distort user choices.
Violation of this Acceptable Use Policy may result in content removal, temporary suspension, or permanent termination of your account, at our sole discretion.
5. Intellectual Property Rights
5.1. Platform IP: The Platform and its original content (excluding Content provided by Instructors), features, and functionality are and will remain the exclusive property of The Company and its licensors. The Platform is protected by copyright, trademark, and other laws of Spain and foreign countries. Our trademarks may not be used in connection with any product or service without our prior written consent.
5.2. User-Generated Content License: If you post, upload, or otherwise make available any content on a public area of the Platform, such as a community forum or Q&A section (“User Content”), you grant The Company a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, display, distribute, and create derivative works of your User Content in connection with operating and promoting the Platform. You represent and warrant that you own or have the necessary rights to grant this license.
5.3. Copyright Infringement Policy: We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Platform infringes on the copyright or other intellectual property rights of any person. In accordance with the EU Digital Services Act and other applicable laws, we have established a “notice and takedown” procedure. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement.
6. Disclaimers and Limitation of Liability
6.1. Disclaimers: The Platform is provided on an “AS IS” and “AS AVAILABLE” basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of the Platform or the information, content, or materials included therein. You expressly agree that your use of the Platform is at your sole risk. We do not warrant that the Platform, its servers, or e-mail sent from us are free of viruses or other harmful components.
6.2. Limitation of Liability:
For Business Users: To the fullest extent permitted by law, in no event shall
, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Platform. The total liability offor any claim arising out of or relating to these Terms or the Platform, regardless of the form of the action, is limited to the amount of fees paid by you to “The Company” for the services in the 12 months preceding the event giving rise to the claim.For Consumers: The limitations of liability set forth above are subject to the mandatory provisions of Spanish and EU consumer protection law. Clauses that inappropriately exclude or limit the basic rights of consumers and users are considered abusive and shall be null and void. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by Spanish law.
7. Termination
We may terminate or suspend your account and bar access to the Platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Platform or contact us to request account deletion.
8. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.
For Business Users: Any dispute, controversy, or claim arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the city of Barcelona, Spain.
For Consumers: In accordance with consumer protection regulations, you may bring proceedings in the courts of the place where you are domiciled.
Terms of Sale for Students & Enterprise Clients
A. Individual Student Terms
1. Scope
These terms apply to any purchase of a course or subscription by a User for their personal, non-commercial use (“Student”). By completing a purchase, you agree to be bound by these Terms of Sale in addition to the General Terms of Service.
2. Ordering and Payment Process
2.1. Purchase Process: To purchase a course or subscription, you must follow the ordering process on the Platform, providing all required information and confirming your order details. Upon completion, you will receive an email confirmation of your purchase, which constitutes the conclusion of the contract.
2.2. Payment: You agree to pay the fees for the courses or subscriptions you purchase. All payments are processed through our third-party payment processors. You agree to provide valid and current payment information. By providing payment information, you authorize us to charge the applicable fees to your selected payment method.
2.3. Pricing and Taxes: Prices for courses are displayed on the Platform. All prices shown to consumers are final and include the applicable Value Added Tax (IVA) and any other taxes that may apply, in compliance with consumer protection regulations.
3. Course Access and License
Upon successful payment, you are granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and view the purchased course Content for your personal, non-commercial, educational purposes only. This license is valid for the access period specified at the time of purchase, specified in the course page. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, or create derivative works of any course unless you receive explicit permission to do so.
4. Right of Withdrawal for EU/EEA Consumers
This section is critical for compliance with the EU Consumer Rights Directive (2011/83/EU).
4.1. The 14-Day Right of Withdrawal: If you are a consumer residing in the European Union or European Economic Area, you have the legal right to withdraw from a contract for the purchase of digital content or services within 14 days of the contract conclusion, without giving any reason.
4.2. Exception and Waiver for Immediate Access to Digital Content (On-Demand Courses): The right of withdrawal does not apply to the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and their acknowledgment that they thereby lose their right of withdrawal.
By purchasing an on-demand course and requesting immediate access, you will be required to explicitly agree to the following at checkout:
You hereby give your prior express consent to the immediate performance of the contract and the beginning of the supply of the digital content. You acknowledge that by giving this consent, you lose your right of withdrawal from the contract.
This consent will be obtained via a mandatory, unticked checkbox during the checkout process. If you do not provide this consent and acknowledgment, access to the digital content will be delayed until the 14-day withdrawal period has expired.
4.3. Withdrawal from Services (Live Cohort Courses): For live courses or services, if you request the service to begin during the 14-day withdrawal period and subsequently decide to withdraw, you shall pay “The Company” an amount which is in proportion to what has been provided until you have communicated your withdrawal, in comparison with the full coverage of the contract.
4.4. How to Exercise the Right of Withdrawal: To exercise your right of withdrawal (where applicable), you must inform us of your decision by an unequivocal statement by an email to [email protected] before the withdrawal period has expired. You may use the model withdrawal form provided in Annex I(B) of the Consumer Rights Directive, but it is not obligatory.
5. Refund Policy
In addition to your statutory rights, “The Company” may offer a voluntary refund policy, “30-day money-back guarantee”. The specific terms of any such policy will be clearly stated on the course sales page. This voluntary policy does not affect your statutory rights, including the right of withdrawal where applicable.
B. Enterprise Client Terms
1. Scope and Agreement Structure
These terms govern the purchase and use of the Platform’s services by a business, company, or other legal entity (“Client”). These terms, together with any Purchase Order (“PO”) or separate signed agreement, constitute the entire agreement between the Client and The Company. In case of conflict, the terms of a signed agreement will prevail.
2. License Grant and User Management
2.1. License Grant: The Company grants the Client a non-exclusive, non-transferable, limited license to allow a specified number of its employees or authorized contractors (“Authorized Users”) to access the courses specified in the applicable PO for internal training and professional development purposes only. The number of licenses (“Seats”) will be specified in the PO.
2.2. Client Responsibilities: The Client is responsible for:
Managing its roster of Authorized Users and ensuring that the number of users does not exceed the number of purchased Seats.
Ensuring that all Authorized Users comply with the Platform’s General Terms of Service and Acceptable Use Policy.
The actions and omissions of its Authorized Users. The Client agrees to be held responsible for any breach of these terms by its Authorized Users.
3. Fees, Invoicing, and Payment
3.1. Fees: The Client shall pay the fees specified in the applicable PO. All fees are quoted exclusive of Value Added Tax (IVA) and any other applicable taxes, which will be added to the invoice at the prevailing rate.
3.2. Invoicing and Payment: Unless otherwise specified in the PO, invoices will be issued upon execution of the PO and are payable within thirty (30) days of the invoice date. Late payments may be subject to interest at the maximum rate permitted by law.
3.3. Non-payment: In the event of non-payment, The Company reserves the right to suspend access to the services for all of the Client’s Authorized Users until all outstanding amounts are paid in full.
4. Data Processing
Where processes personal data of the Client's Authorized Users on behalf of the Client: providing reports on course progress, attendance to classes, and any other related course activities, acts as a “Data Processor” and the Client acts as the “Data Controller” under the GDPR. The processing of such data shall be governed by a separate Data Processing Addendum (DPA), which shall be incorporated by reference into this agreement.
5. Warranties and Limitation of Liability
5.1. Limited Warranty: warrants that the Platform will perform materially in accordance with its documentation. The Client's sole and exclusive remedy for a breach of this warranty will be for to use commercially reasonable efforts to correct the non-conformity.
5.2. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BE LIABLE FOR ANY LOST PROFITS, LOSS OF DATA, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT. THE TOTAL CUMULATIVE LIABILITY OF ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL IN NO EVENT EXCEED THE TOTAL FEES PAID BY THE CLIENT TO THE COMPANY UNDER THE APPLICABLE PO DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
6. Confidentiality
Each party agrees to treat as confidential all non-public information received from the other party that is marked as “Confidential” or that reasonably should be understood to be confidential. This obligation will survive the termination of this agreement. Each party will use the same degree of care to protect the other’s confidential information as it uses to protect its own.